80 lines
2.1 KiB
Markdown
80 lines
2.1 KiB
Markdown
# Ops Templates Sample Book
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## Purpose
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**SAMPLE DATA** - Example filled ops/support templates for demonstration and testing purposes. These are realistic examples to work with while actual definitions are pending from ops/support team.
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Use these to:
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- Understand the template structure
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- Test tooling and workflows
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- Demo the feature-flow pipeline
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Real templates will follow the same structure but with validated content.
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## Structure
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```
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ops-templates-sample/
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├── pet-owner/ # 5 flows for pet owners
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│ ├── 01-registro.md
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│ ├── 02-reservar-turno.md
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│ ├── 03-gestion-mascotas.md
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│ ├── 04-pago-turno.md
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│ └── 05-historial-medico.md
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├── veterinarian/ # 5 flows for vets
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│ ├── 01-aceptar-solicitud.md
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│ ├── 02-gestion-agenda.md
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│ ├── 03-realizar-visita.md
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│ ├── 04-zonas-cobertura.md
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│ └── 05-historial-pacientes.md
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└── backoffice/ # 5 flows for admins
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├── 01-gestion-solicitudes.md
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├── 02-gestion-usuarios.md
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├── 03-gestion-servicios.md
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├── 04-reembolsos.md
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└── 05-reportes.md
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```
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## Template Format
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Each file follows the standard ops template:
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```markdown
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# [Nombre del Flujo]
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## Tipo de usuario
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## Donde empieza
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## Que quiere hacer el usuario
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## Pasos
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## Que deberia pasar
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## Problemas comunes
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## Casos especiales
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## Flujos relacionados
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## Notas tecnicas
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```
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## Corresponding Gherkin
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Each template has corresponding `.feature` files in:
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- `album/book/gherkin-sample/es/` - Spanish keywords (Dado/Cuando/Entonces)
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- `album/book/gherkin-sample/en/` - English keywords (Given/When/Then)
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## Usage
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1. **Support/Ops**: Use templates to document new flows
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2. **Dev**: Convert templates to Gherkin specs
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3. **QA**: Use Gherkin to derive test cases
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4. **Product**: Review templates for completeness
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## Source Template
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The base template is at: `album/template/ops-flow/plantilla-flujo.md`
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## Coverage
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| Area | Flows | Status |
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|------|-------|--------|
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| Pet Owner | 5 | Complete |
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| Veterinarian | 5 | Complete |
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| Backoffice | 5 | Complete |
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| **Total** | **15** | |
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