## Pet Owner

- 01. Registro de Usuario→
- 02. Reservar Turno→
- 03. Gestion de Mascotas→
- 04. Pago de Turno→
- 05. Historial Medico→

## Veterinarian

- 01. Aceptar/Rechazar Solicitud→
- 02. Gestion de Agenda→
- 03. Realizar Visita→
- 04. Zonas de Cobertura→
- 05. Historial de Pacientes→

## Backoffice

- 01. Gestion de Solicitudes→
- 02. Gestion de Usuarios→
- 03. Gestion de Servicios→
- 04. Reembolsos→
- 05. Reportes→

### Template Structure

Each template includes: User type, Entry point, Goal, Steps, Expected result, Common problems, Edge cases, Related flows, Technical notes.

These templates transform into Gherkin specs for testing.